Refund policy

At darū, your comfort and satisfaction matter to us.
Once an order has been delivered, the sale is final; please read below for the one exception.

We do not offer refunds, including for change-of-mind requests.

-If you received a damaged, defective, or incorrect product, please contact us within 24 hours of delivery.

-We offer an exchange for the correct item at no additional cost — we do not offer refunds, including for these cases.

-Your order number

-The reason for your request

-Photos if the item is damaged or incorrect

-Email: moheeb.daru@gmail.com

-Opened or used products, unless there is a clear quality issue

-Issues reported more than 24 hours after delivery

-Change-of-mind requests

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